About us

Leading Cost Recovery Experts

Cost RecoveRX’s team of NFIRS Certified experts lead the way in incident response Cost Recovery billing for fire-based emergency response services, providing an important and revitalizing revenue stream for our nation’s dedicated fire departments and rescue squads. With over a decade of industry specific experience, Cost RecoveRX’s seasoned professionals provide the prescription your ailing budget needs to recover from rising response costs that deplete your funding base and seriously impact your ability to stay “response ready” at the advanced, safe levels you deserve. This is a daily reality for so many departments struggling to stay operational, while also working hard to keep pace with the demanding and increasing levels of response required. Cost RecoveRX’s simple, proven system eases your financial burden by effectively recouping incident response costs. Our system “recycles” and maximizes revenue flow, allowing you to redirect valuable time and resources away from funding chores and back to the mission of “saving lives and property during emergency response”. For added convenience, our websites “Recovery Portal” offers integrated features, to streamline the process. Clients can submit incident reports for recovery using a variety of flexible submittal options right from the portal. Just login to enter or upload standard NFIRS reporting data, recovery specific data (easily gathered right at the response scene) or other related documents (i.e. police report, photo’s) and your all set! Also from the Recovery Portal, take advantage of another important benefit, our “Collections Reporting” feature designed to deliver clients the “robust”, “reliable” and “fully transparent” collections data you can depend on! We realize the importance of keeping you fully informed on collections and reimbursement status. Your status reports are comprehensive and printable for detailed analysis, and created with a focus on helping your department plan expenditures and draft budgets with the highest level of accuracy and confidence!

We Are

Results Driven Family Business

Our experienced staff of NFIRS Certified Cost Recovery experts, have been honored to work with many dedicated fire departments and rescue squads over the last decade in our role as guide and facilitator in this process, bringing both the emergency services and insurance industries together cohesively and successfully. Our services are provided commitment free, with no contract required on behalf of our client. Our Cost Recovery “Services Agreement and Agent Authorization” allows Cost RecoveRXs team of experts to recover response costs on your fire departments or rescue squads behalf, and also details our professional services commitment to your department. We believe in earning our clients business each month by doing a great job and delivering the outstanding customer service and recovered funding benefits that each and every client deserves!

We Have

Ten Years of Industry Experience

With over a decade of in-depth industry specific experience in R&D and practical application, we handle the entire claims process to ensure your success. Once you submit an incident report, we go into action, capturing your response costs, transforming them into industry acceptable charges and handling all collections research, processing and followup from initial invoice submittal to clients payment delivery. We have cultivated strong working relationships within the insurance industry on our clients behalf, helping insurance carriers understand the importance of their continued contributions. Cost Recovery Reimbursement doesn’t just benefit fire departments and their communities, re-funding response efforts and improving departments ISO ratings also lowers residents property and casualty insurance rates due to reduced risk for insurance carriers. “Response ready” fire departments minimize property damage and injury, which translates into lower costs for insurance carriers as well. Its a “win, win” strategy for all!

We Offer

No Risk Contingency Based Service

Our service is contingency based, so our industry standard commission is simply deducted from collections made on your behalf, meaning “we don’t get paid until you do”! There are also no startup costs or recurring membership or out of pocket costs to deal with!  When clients’ needs are no longer a priority, a business loses touch with its mission. To us, true success in this industry is about being involved in something bigger and more important than profit. Delivering a reliable and continuous source of funding to fire departments and rescue squads in need, while also guaranteeing transparent collections reporting, and timely delivery of funds to our clients each month, is our absolute focus and we dedicate all of our resources toward successfully accomplishing this goal.

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Our process

Experience | Integrity | Dedication

Cost recovery is the process of recovering response costs, through insurance reimbursement. Insurance policies provide funds, which can be obtained through responsible parties coverage. Claims are established under these policies, to reimburse the financial loss and expenses that occur due to collisions, fires, and other emergencies. Compensation is typically provided relevant to level of services provided, the policy and coverage available and any state or local guidelines in place. Cost RecoveRX specializes in recovering fire department and rescue squad incident response costs through insurance reimbursement, using expertise developed during a decade of “in-the-trenches”, real world experience.

Design

Design

We assist you in creating the documentation necessary to engage in cost recovery. Then we design a suitable billing and reporting plan.
Implementation

Implementation

Fire Rescue response cost recovery is legal in every state in some form.  Each state is unique. If no state or local law exists, our experts will assist you in creating a local ordinance or resolution that will support your program.
Run Submission

Run Submission

After we have implemented a successful strategy for your department, we begin billing insurance companies based on your submitted incident reports for processing.  We offer several methods for secure transmission of NFIRS reporting and also offer our own proprietary field reports that contain all the necessary information.
Follow Up & Resolution

Follow Up & Resolution

Each month, our team of billing experts follow up with each claim that is submitted.  A report representing all collections from the previous month is promptly sent to you with a check for your total collections, minus our authorized percentage.